Why most HUD programs fail operationally
It’s not money — it’s missing systems. See the patterns auditors find first.
Free Live Webinar
From Compliance to Performance: Building Systems That Make PHAs High Performing and Achieve Mission-Driven Success
Stop managing chaos. Start building systems.
- Date
- Coming soon
- Time
- Coming soon
- Where
- Live on Zoom
Can't attend live? Register and we'll send you the replay automatically.
What You'll Learn
A working blueprint, not theory.
In 60 minutes you'll see the exact systems Housing Authorities are using to move from compliance scrambles to predictable performance.
How to build a compliant service delivery system
From intake to exit — the structure that keeps FSS, ROSS, and Resident Services on track.
How to align funding requirements with daily operations
Turn grant rules into the staff workflow your team already runs.
How to create audit-ready documentation systems
Files that hold up to HUD monitoring — without a last-minute scramble.
How to stabilize staff performance through structure
Reduce turnover impact with clear roles, checklists, and accountability.
Your Host
Rhonda Lattimore, JD and Guest Speakers
Virtual Resident Services Director™
Consultant expert, HUD compliance strategist, and the founder of the Virtual Resident Services Director™. Rhonda has helped Housing Authorities across the country rebuild FSS, ROSS, and Resident Services programs into audit-ready, performance-driven operations.
- 20+ years of HUD program leadership
- FSS / ROSS technical assistance specialist
- Compliance systems built for 30 agencies
- Trusted advisor to Executive Directors nationwide
Who Should Attend
Built for HA leadership and program staff
- Executive Directors and Deputy Directors
- FSS / ROSS Coordinators
- Resident Services Directors and Managers
- Compliance & Quality Assurance staff
- Grant and Funding Managers
- Boards of Commissioners
One hour. Systems your team can use Monday morning.
Seats are limited to keep the session interactive. Register now to lock in your spot — and get the replay even if life gets in the way.
Reserve My Spot